Evoke360: Getting Started

• What's Evoke360
• How to Log into Evoke360
• How to Recover a Forgotten Username or Password
• What's on the Evoke360 Menu
• What're the Available Evoke360 Modules
• How to Search for a Patient

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Evoke360: General

• What's on the Patient Page
• How to Run a Report
• Here's an Overview of Report Functionality
• How to Manage Educational and External/Training Resources
• How to Submit an Attestation to Close a HEDIS Measure Gap
• How to Review, Accept, Deny, or Edit an Attestation for a HEDIS Measure Gap

Evoke360: General FAQs

• I've forgotten my login credentials. How can I get logged in?
• I am getting an unauthorized message when I log in. How can I get access?
• How can I request access to a location I am missing in the location selector?
• Why are my locations no longer appearing in the location selector?
• How can I select different locations or hierarchies to run reports?
• Why am I missing reports?

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Evoke360: Module Handbooks

• EMT/PRM Module Handbook
• Evoke SmartVisit (ESV) Module Handbook
• Referrals and Encounters (RAE) Module Handbook

Evoke SmartVisit FAQs

• How often can an Annual Wellness Visit be performed?
• How do I know which patients need an ESV form completed?
• Why am I unable to create an ESV for my patient?
• Can I create an ESV and then come back and edit it later?
• Can I close care gaps in the ESV?
• Will creating an ESV automatically send a claim to the payer?

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EMT/PRM FAQs

• Why don’t I see the EMT/PRM section within Evoke360?
• Why am I missing the Provider Profile?
• Why are some graphs or tables blank?

RAE FAQs

• How can I submit claims in Evoke360?
• How can I submit referrals in Evoke360?
• What should I do when I can’t find the specialist I need for a referral?
• Why can I not find a provider in the PCP section?